HOW DO I KNOW IF MY ORDER HAS BEEN PLACED SUCCESSFULLY?
You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been despatched and we will give you the tracking ID to follow up your shipment.

HOW DO I KNOW WHEN MY ORDER WILL ARRIVE?
Once you're at checkout you'll have an ETA for each of the products you order.
The ETA may differ between products depending on where they're located and the shipping method you've selected.

HOW DO I EXCHANGE AN ITEM?
If your item had all tags and labels attached, remains unworn, unwashed, unsoiled and is within our 14 days exchange period please ship it back following the instructions on the returns form. Remember to fill in your returns sheet with your request and put this sheet in your parcel when you return it back to us.
Once we receive your return, we will send you an email to confirm that we’ve received it. If no exception with your return is faced, your request will be processed within 2-3 working days when we will send you your exchange item(s). As soon as we ship your item(s), you'll receive an email with the tracking ID to follow up your shipment.

OUR EXCHANGE POLICY
The items must be unused, unworn, fitted with the original tags and packaging and with no markings or any type of damage.
Items for exchange must be returned in the condition they were received in otherwise refunds & exchanges cannot be enforced.
All returns must be shipped within 14 days of being received. Please use a tracking number on all exchanges, we can only exchange for goods we receive that fit our terms.

DO YOU ACCEPT RETURNS?
Unfortunately, we do not accept returns or refunds.

DO YOU SHIP INTERNATIONALLY?
We ship in GCC only currently.

Have some concerns?